Stuff you need to know

You’ll need a Plusnet or BT landline to get our broadband. Our landline service (called Home Phone) costs £11.25 a month including evening and weekend calls. More about Plusnet Home Phone

Broadband with a 12 month contract: There’s a £25 activation charge but we’ll give you this free if you add Home Phone to your order. We’ll also give you a free wireless router worth £40.

Broadband with no contract: There’s a £25 activation charge (you’ll pay this even if you add Home Phone to your order). You can use your own router if it’s compatible or you can pay for one up front.

* Plusnet Value: If you live in a low cost area it costs £6.49 a month. If you live outside one of these areas it costs £6.49 a month for the first three months, then £12.99 a month.

** Plusnet Extra: If you live in a low cost area it costs £11.49 a month. If you live outside one of these areas it costs £11.49 a month for the first three months, then £17.99 a month.

1 – Broadband speed is described as up to 8Mb or 20Mb because your actual download speeds will vary depending on where you live. We’ll give you a speed estimate when you sign up.

2 – “Evening & weekend calls” applies to numbers beginning with 01, 02, 03, 0845 and 0870. Hang up and re-dial after 60 minutes and you won’t be charged for these included calls (for international numbers re-dial after 30 minutes). Calls to indirect access numbers and dial up internet access are excluded. See the Home Phone page for more details about call charges.

See our full terms and conditions